PROGRAM SUGGESTIONS

NAVIGATING LIFE TRANSITIONS

Changes in life are inevitable.  Adapting to new circumstances can be challenging … and exciting! Jerry Posner shares practical strategies and suggestions to help make intervals of reinvention and transformation as smooth and meaningful as possible. You’ll learn the art and science of managing stress … ways to “prime” yourself for a positive day … tools for making wise decisions during tough times. “When the winds of change blow, some people build walls and others build windmills.” (Old proverb.)  Explore some ways to harness the ‘winds of change’ for numerous benefits!

CULTIVATING CALMNESS

The ability to remain calm and composed amidst life’s challenges is truly a superpower! Jerry Posner shares strategies for managing stress and frustration; and explores the impact of calmness on our well-being, relationships, decision making, and overall happiness.

HABIT IS A HUMAN SUPERPOWER

Habits are, indeed powerful!  They shape and structure our thoughts, feelings and behavior … generally unconsciously.  “Good habits” maximize time and conserve energy.  “Bad habits” … well, you know!  Join Jerry Posner for an entertaining and informative workshop to help you recognize unproductive habits, and learn some ways to replace them with appropriate ones.  You’ll discover tools, techniques and strategies for self-awareness, beliefs assessment, and how just one “keystone” habit can have a multitude of positive effects.  Find out why doing things the way “we’ve always done them” might not be the best strategy now.

COOLING HOSTILITY: TOOLS AND STRATEGIES

Nobody likes to be on the receiving end of inappropriate anger and hostility. In this entertaining and practical program, you’ll learn to apply some tools, techniques and strategies for cooling down a potentially hot situation, including: assessing and understanding causal factors; practicing impulse control; avoiding arguments; depersonalization; asking good questions, and the importance of tone.  Misplaced hostility directed at you, isn’t rational or helpful … but you can be!

CULTIVATING LEADERSHIP STRENGTHS

How we manage (or don’t manage) ourselves, how we communicate, and how we lead can often be improved by “swapping” just one counterproductive habit for a productive one. Explore leadership strengths, and areas for leadership growth, during this informative workshop. Jerry Posner will help you strengthen your coaching skills, recognize some of your own leadership habits, and learn ways to reinforce the best ones!

CUSTOMER SERVICE SOLUTIONS

This workshop provides a “customer service tune-up” and practical, valuable reminders for a competitive edge in all sectors of the business community.  You’ll learn some proven, practical strategies that you can use right away to provide “absolutely outrageous customer service” and exceed your customers’ expectations. You’ll also learn some easy-to-apply techniques to help you successfully manage moods and stress, as you serve your customers, clients and community.

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